End User Computing

We Can Manage Your Entire IT Estate

12th Year Anniversary Promotion - 40% Discount
  • 24x7 Remote Support
  • Onsite Support
  • Emergency Support
  • Certified Engineers

End-User Computing

Go ahead and Focus on your Core Business while we do the heavy lifting IT work for you.

Unlimited Support

We can fix more than 90% of problems remotely, ensuring a rapid response fix time.

Certified Engineers

We keep our staff trained to the highest level who hold a variety of certification and accreditations.

On Site Visits

If we can't fix a problem remotely or you need on-site assistance, no problem, we will come to you!

Proactive IT Support

We can proactively monitor your IT and offer support before an issue actually.

System Monitoring

We can monitor your critical systems including backups remotely and keep you posted.

Software Support

With more than 20 years of software development experience, we are just a phone call away.

Monthly Reporting

We can offer monthly or even weekly reporting services should you require one.

Mobile & Cloud

If you want, we can take your business to your mobile, tablet or cloud.

Big or Small, Rookie or Professional —
We Have a Support Solution For You

Monthly Contract with Service Level Agreement (No Hidden Charges)

Silver Package

FROM £30 Per System, Per Month
  • Unlimited Remote Support
  • System Monitoring
  • Scheduled Maintenance
  • IT Audit and RoadMap
  • Minimum 4 PC
  • 12 Month Contract
  • No Contract Option also available - subjected to our assessment of your IT estate
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Gold Package

FROM £45 Per System, Per Month
  • Silver Package Offering +
  • Unlimited Onsite Support
  • Network (LAN) Management
  • Patch Management
  • Dedicated A/c Manager
  • Monthly Reporting & Trend Analysis
  • No Contract Option also available - subjected to our assessment of your IT estate
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Customised Package

FROM £40 Per Hour
  • Don't want to get tied in a Contract??
  • NO ISSUES - Just pay for what you use.
  • Any PC or Application Issue
  • Any Build or Configuration issue
  • Any Consultancy or Project work
  • From £85 per hour during business hours
  • From £125 per hour during Out of hours
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Led by Experience, Powered by Knowledge, Delivered with love!

24x7 Remote Support

We Support Home and Personal Users 24x7 across the world. Wherever you are, if you can connect to the internet we can help you.!

We Help Save Money

Why waste money on buying a new computer when we can make your existing computer as good as new saving you some serious money and time!

20+ YEARS OF EXPERIENCE

We have been supporting Individuals and SMBs for over 20 years. People from all over the world use our service. We get things done Right - First Time!

What Makes ESSPL Supports So Different?

With more than 20 years of experience in IT, we focus not only in fixing an issue but also preventing it from happeneing again in future!

Employee Owned

Being employee-owned keeps us focused on unique requirements for our users. We're committed to helping everyone find success online.

Passion for Privacy

We believe in everyone's right to privacy, and we back that with a strong anti-spam policy.

Commitment to Security

Our many security features include Complex Password Policy, Multi Factor Authentication, Auto-enabled sFTP and Free SSL from Let's Encrypt.

Embrace Open Source

We always discuss open source solutions with our customers whenever possible, to help them save money and support local community as well.

24/7 Support

We are available 24x7 to support you ensuring your business does not suffer any downtime.

100% Uptime Guaranteed

We guarantee it so you don't have to worry about it.

Good to Know:

  • Business Hours: Mon - Fri: 9AM - 6PM, Excluding Bank Holidays.
  • On-Site support is available for clients in 30 Miles radius from Swindon.
  • If you are outside this zone and if travel time exceeds 1 hour, an additional £30 call-out fee may apply.
  • We do not provide hardware repair service like: fixing cracked screen, hinges or motherboard repair.
  • Appointments may not be available immediately after payment but will be arranged within 4 hours.
  • The PC having an issue MUST be on the internet for us to provide remote assistance, unless you are looking for telephonic support.
  • A Support Package must be purchased before calling us , as we will need the reference number to be able to connect to the remote system.